Payment Delays Hit Barclays, HSBC, Nationwide, and Virgin Money Customers
Thousands of customers from Barclays, HSBC, Nationwide, and Virgin Money experienced payment disruptions, causing delays in receiving salaries on payday.
Nationwide reported a “third-party payments issue” affecting several lenders. Pay UK confirmed that the problem stemmed from the Faster Payments system, which led to a small number of transactions being delayed or not processed.
Nationwide acknowledged the issue, stating it affected some customers’ salary or pension payments. Additionally, HSBC customers faced difficulties accessing their accounts online and via the mobile app during the morning. HSBC assured customers their IT teams were working to restore services, with online card purchases still authorized via SMS.
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One frustrated customer remarked about the inconvenience of bank closures in response to HSBC’s update on social media. By midday, the problem seemed mostly resolved, with lenders informing customers that payments were being processed and should be completed by the end of the day.
Pay UK confirmed the technical issue had been fixed in collaboration with their infrastructure provider.
Alexander Stefanov
Reporter at CoinsPress
Alex is an experienced finance journalist and a cryptocurrency and blockchain enthusiast. With over five years of experience covering the industry, he deeply understands the complex and constantly evolving world of digital assets. His insightful and thought-provoking articles provide readers with a clear picture of the latest developments and trends in the market. His passionate approach allows him to break down complex ideas into accessible and insightful content. Follow up on his content to be up to date with the most important trends and topics - stay ahead of the curve with CoinsPress.
